Salesforce

Salesforce Marketing Cloud

Salesforce Services

Experts at implementing and supporting with Salesforce.

With over 80+ implementations with Salesforce applications and services, we have provided support and solutions to various companies and organisations across a range of sectors and industries.

Marketing Cloud Services
Contact Us Further
Salesforce

With Salesforce, you can deliver the personalised experiences your customers deserve. You can take Salesforce’s Customer 360 CRM platform that provides a variety of powerful applications and services for all of your marketing and sales needs. Over 150,000 companies, big and small currently operate with Salesforce products. The statistics speak for themselves.

Journey Management

Through Salesforce your be able to build and support the ultimate campaigns and journeys, learning how to connect with every single customer interaction across email, mobile, advertising and web services. You can create fantastic customer experiences.

Learn more about what you can get from journeys and campaigns.

Salesforce
Salesforce

Customer Experience

1-1 Relationships

Take all of your Customer Experience to act on behaviour.

Your be able to take all of your customer data from any source that you have gathered it based all on your customer’s behaviour such as their triggers, actions, purchase history and personalised communications. Based on real-time events, your be able to adjust your customer’s paths.

Salesforce

Across Every Marketing Channel

Align Your Communications

Visualise your customer journeys across channels.

As a client, your be able to visualise customer journeys. If they are simple or complex, your able to communicate across various channels such as email, SMS, landing pages and forms to capture every customer out there.

Salesforce
Salesforce
Salesforce

Customer Behaviour

Change & Adapt

Engage all triggers and journeys across your audience.

The customer always comes first. Manage your customer’s engagement, triggers and journeys to capture them at every single moment. Scaling your company is at the heart of the solution as your be able to market to millions and take the upper hand on your competition with reports.

B2B Marketing Automation

B2B companies strive and benefit from a range of Salesforce services and products. By discovering the suite of B2B Marketing tools your be able to make essential connections, drive and target sales to close the right deals at the right time.

Discover and explore the B2B Automation tools on offer. 

Salesforce

 Vast Intelligent

By having the ability to automatically send emails and perform your company marketing tasks based on triggers and actions including idle time, user interactions and customer settings.

Salesforce

Personal

By using personalised data that has been gathered, you’ve further personalised the customer experience through targeted offers, developing lead nurturing and one to one personalisation.

Salesforce

Real-Time

Real-time alerts and warnings are crucial. Having the ability to respond to prospects when it matters between your sales meetings, your be able to get alerts when you need them most.

Salesforce

In Depth Detailed

Your content’s relativity is essential. By creating more critical and relevant content as well as conversations to target your sale pitches with the right in-depth data about prospective prospects.

Salesforce

Big Engagement

Landing pages and forms can be the centre hub for lead generation. Your be able to produce and launch unique branded landing pages from a powerful visual editor right at hand.

Salesforce

Super Superior

Your be able to build professional email campaigns that drive proven results and drive the right customer engagement to gain the best prospective leads and convert the best customers.

Salesforce

Noticeable

Your be able to integrate SEO programs to determine the ROI of your campaigns and create the perfect marketing strategies and campaigns to capture the right audiences available.

Salesforce

Attract Attention

Manage and track all of your events that you are producing. Your be able to centralise all of your marketing content and campaigns through one platform to get the very best results.

Salesforce

Impactful

Your be able to mark and analyse each marketing campaign and journey to track your closed leads and look at which channels across your organisations closed the most leads and customers.

Salesforce

Navigate Your

Act on the custom views of the data that you have gathered. By understanding your prospects and the rules of engagement you are able to have a view of every single customer.

Salesforce

Lifecycle

Creating a journey or campaign is just the start. In many cases, your leads your customers can become stuck in the funnel. Your be able to track and support your lifecycle at every angle through the funnel.

Salesforce

Insightful

Data and insights are so important. Your be able to share the key insights you gather and make decisions that are based on data it improves your current marketing campaign strategies.

Interaction Studio

Deliver contextually relevant experiences in real-time across any channels, including online through email, social and mobile, offline via in-store and also kiosks to cover all channels and platforms available.

Pardot

Your be able to nurture your prospects using AI to surface those with buying intent and find leads who are most likely to become customers. The customer always comes first so make sure that lead becomes a customer.

Sales Cloud

We’ll help you integrate Sales Cloud and Marketing Cloud to enhance the capabilities of your CRM environment to seamlessly synchronise data between the two platforms to make that a smooth transition is completed.

GA360 Integration

We are able to seamlessly integrate your Salesforce Marketing Cloud accounts and GA360 Integration so you can visualise tracking data in an intuitive analytics dashboard all for your viewing.

Advertising Studio

Launch ads directly from Journey Builder to reach customers and leads across Facebook, Instagram, Twitter, Google and display to help fuel data to all your customer base. Implement Advertising Studio now!

Social Studio

Analyse and act on conversations from nearly any source to see what your followers and industry are saying about your business across the most relevant social media channels to get a step ahead of competition.

Our Support Line

We are always available for a chat.

Give Us A Call Right Now!

Need to get in touch with us quickly? Contact our support line.

We pride ourselves in the dedicated support we can offer to every journey and campaign that is put into our hands. If you either have a current plan with us or are looking for information you can get in touch via our support.

Give us a call : +44 (0)123 380 1330

Book An Audit Today
Contact Us
About Us

Salesforce FAQs

We constantly get asked questions about Salesforce on a daily basis. From  detailed implementation questions to generalised questions such as ‘how can it help us?’, have a look at our FAQs below to see if you can find your answer.

Can’t find what your looking for? Visit our contact us page.

What is Salesforce?

Salesforce is a CRM system or better known as a Customer Relationship Management solution that beings companies and organisations closer together with their customers to form better connections and communications. Delivering personalised experiences provides powerful connections making marketing, sales, commerce, service and IT much more achievable.

 

Salesforce first started in a Small San Francisco apartment in 1999 in the US of A and believed in providing communication and changing the world in terms of equity, time and products as well as improving communication is in everyone bests interests. Investing in Salesforce means your not just getting a platform. Your joining a community of over 10 million people across the globe in a mix of community admins, innovators and what Salesforce call Trailblazers.

What Is Marketing Automation?

Marketing Automation is a technology process that helps business and organisations grow through online marketing techniques and strategies. Your be able to track customer engagement to deliver personalised experiences to each and every single customer on a one to one basis across marketing, sales and services within your companies. By using Marketing Automation process, combined with a CRM such as Salesforce your be able to track actions and data for each customer through omni-channels such as web, email, social and sales channels. Your be able to set up marketing campaigns to deliver the right message to the right audience at the right times.

What is the pricing around Salesforce?

Is Salesforce free? The simple answer is No.

 

If you are fresh to the CRM world Salesforce offers a variety of pricing options depending on different applications and software packages that Salesforce have to offer. Customers should deserve the very best and thats what Salesforce aim with their products and services. Your be able to constantly add to your CRM with different options, all we will be able to walk through you with. Book An Audit now to find out.

How can Salesforce help with increasing your sales?

Salesforce helps with increasing sales straight out of the box. By simplifying and smoothing interactions between companies, organisations and their customers a more complete company client relationship is formed. This created more sales. By having a bug at your hands full of data, analytics, reports and notes based on your current customers and prospective customers you be able to know their every movements and anticipate their buying patterns. Your be able to make more intelligent decisions about your current customers and reach your new customers more effectively.

I keep hearing about B2B Marketing, what is this?

A B2B company first and for most is company that deals with products from production to retail. By taking hold of B2B Marketing automation systems and strategies your be able to take your products and starting generating revenue. By using a platform CRM such as Salesforce your be able to create, deploy and manage journeys and online marketing campaigns to fully get your products out there is every single market and target group out there. Your be able to fully engage with your audience to market and drive greater results and statistics from campaigns no matter your organisation or sector you are in.

What Is Salesforce Marketing Cloud?

Salesforce Marketing Cloud acts a customer relationship management platform also known as a CRM. The platform allows for both clients and marketers to manage marketing relationships and campaigns to appeal better to customers. By integrating solutions into journeys that are planned and built sectors such as email, mobile, social media, personalisation, advertising, content production and data analysis can be manipulated and exploited in the best way possible.

What is Pardot?

Pardot is a SaaS platform or also known as a Software As A Service platform created by Salesforce, offering email automation marketing as well as creating targeted email campaigns for lead management for B2B companies. Taking control of your leads and targeting them directly is crucial. Pardot is brilliant in making the most of the common tasks much more manageable.

 

– Tracking customer behaviour and actions

– Producing Digital Marketing campaigns

– Managing Web Forms

– Website tracking

– SEO (Search Engine Optimisation)

– Social Marketing

– Marketing landing pages

– Producing reports and tracking performance

– Lead Generation

– Personalisation

 

Pardot offers email campaigns through lead management through nurturing and scoring engagement. Your be able to get the best ROI tracking through Pardot features and analytics.

What is Sales Cloud?

Sales Cloud is part of the Salesforce platform. Focused on meeting and enhancing the effectiveness of team effort and organisation with teams around the amount of sales and the ways they are being achieved. By providing information about customers and leads from triggers and actions by the lead or customer you will be able to predict the judging of potential deals and sales as well as closing them faster.

What is Interaction Studio?

By guiding you customers and leads towards your products and services your more likely to capture and convert a sale right? Well this is where Interaction Studio comes into play. With the awareness of your interactions that your customers are making your be able to deilver personalised and streamlined content through customer experience.

 

Launched in 2018 as another Salesforce system feature Interactions studio allows for your company to engage with customers at every single stage within a given journey or marketing campaign. Through tracking customer data and cookies to match with information that customers have left or provided with email address and phone numbers. This information is gathered through landing pages and forms on your website for example. A brilliant way to improve relationships with your customers.

What is Social Studio?

Salesforce’s Social Studio helps connects your marketing, service and sales teams to your customers and prospective leads through your social media channels to help build connections and meaningful relationships, more important leading to sales and helping build revenue. It helps by closing down the opportunities and making sure that you are eliminating and information or chase to gain more leads and customers. Social Studio first arrived on the scene in 2014 to help with the battle companies are facing with the ever growing platform of social media. Your be able to track engagement, share insights across departments and connect with target audiences in a much better light.

What is Advertising Studio?

Advertising is always being changed by technology. With it ever changing your find new ways to interact with customers through multiple channels such as mobile, app and email. This however makes it much more hard to track and deal with customers and data on the company side. With Social Studio allows to combine Digital Marketing with CRM data in one place helping to build personalised customer experiences.

 

Advertising Studio helps as a campaign management and CRM solution for Digital Marketing campaigns and journeys. As part of the Salesforce Marketing Cloud suite it’s perfect for customer based journeys and strategies. Getting the most of your value out of the CRM data you collect. By using customer data collected for mobile push interactions, conversions, triggers, actions, behaviour and email campaigns your be able to target existing customers and audiences across omni0channel platforms.

Rocket Record

Our results, clients and progress is thrusted through success and experience with our journeys.

Have a look at our existing and previous clients. Start a journey.

Home
Home
Home
Home
Home
Home
Home
Home
Home
Home
Home
Home
Home
Home
Home
Home

Our Blogs

Have a look at our blogs. Key topics and news from the industry all for you to indulge in its entirety.

Have a look at blogs within the industry.

Featured Blog

Have a peek at our Featured Blog for this month.

Category: Marketing Cloud

The Very Best Tips Of Cloud Marketing For Small Businesses

Cloud Marketing is suitable for any business or company period. Small businesses constantly need to find ways to come up with various schemes and ploys on how to capture leads and customers alike……. Read More

July, 2020

Featured Blog (July 2020)
Marketing Cloud

A Little Introduction To Automation Studio In Salesforce Marketing Cloud

With Automation studio, you can sell at a faster and smarter rate towards your customers and leads. The powerful toolkit is used to optimise your marketing funnel at every single...Read More
September 24, 2020
Salesforce Marketing Cloud Quiz,

The Big Fat Salesforce Marketing Cloud Quiz – No.3

Welcome to part three of 'The Big Fat Salesforce Marketing Cloud Quiz'. How did you score in last weeks test in improving your Salesforce Marketing Cloud knowledge? This following addition...Read More
September 23, 2020
Salesforce

Introducing SQL For Large Amounts Of Data In Salesforce Marketing Cloud

SQL is one of those things that you will come across very quickly in IT. It is also something that has a huge role to play in marketing. We thought...Read More
September 22, 2020
Marketing Automation

Why Architects Are So Important In Projects?

Most companies that use Salesforce know that having a high-quality architect in their midst is an essential part of getting the best out of projects. However, it is important to...Read More
September 17, 2020

Contact Us

Use our contact form below to get hold of us. We are quick to respond and even quicker in finding a solution to your current problems.

Working Hours

We are doing our best to provide the best support. Working hours:

  • Mon – Fri : 9am-5pm
  • Sat/ Sun : Closed for business.

COVID-19 Regulations

We are still operating under the current pandemic.

  • Please refer towards our social media accounts for more Gravitai information and industry updates on Covid-19.

Fill in the form below to contact us.



By registering, you confirm that you agree to the storing and processing of your personal data by Gravitai and you as the visitor as described in the Privacy Policy & Terms & Conditions

© 2020 Gravitai – All rights reserved.