How can you get started with One of Salesforce’s biggest features?
If you’re thinking of launching Salesforce Marketing Cloud (aka ExactTarget), or you’re already using it, but for ways to improve how it currently works for you, then you have come to the right place.
Marketing Cloud acts as the pinnacle of boosting customer experiences as well as boosting their leads, customers and ultimately their sales and revenue increasing their ROI. Allowing you to manage your marketing actions, campaigns and activities more effectively and efficiently, you are further able to create multichannel experiences that are bespoke to them. Automate the process by monitoring, analysing and making decisions all in real-time.
Marketing Cloud Capabilites
Marketing Cloud allows you to make that jump into the next realm of communication and connection with your customers. With every interaction, you will be able to create and produce cross channel campaigns with a breeze.
How Can Salesforce Marketing Cloud benefit us?
Utilising comprehensive views of each customer with Marketing Cloud allows for bespoke 1-to-1 journeys to get the best out of the relationship.
Interaction with your customers is essential. With Marketing Cloud, you will be able to interact across multiple platforms such as e-commerce, sales, applications, services and your marketing channels.
Marketing Cloud allows you to operate smoothly at all times. By producing cross channel campaigns, you will be able to market to all channels capturing as many audience groups as possible!
Smarter AI allows you to establish new ways to engage with customers across both forms of companies and organisations, both B2C & B2B alike to cover all bases across every platform out there.
(These are some of the common questions that clients ask us when they reach out to us….)
We’ve just bought a Salesforce Marketing Cloud instance, and we want to implement it as soon as possible. Do you have any experience doing full implementations?
Yes, we do! We’ve implemented Marketing Cloud solutions for more than 80 enterprise clients across several countries. Deploying it correctly from the very beginning is usually what makes the difference.
I don’t need any strategical or creative services, just technical resources. Can you support us with this?
Not a problem, Very few Salesforce partners possess our technical capabilities in Marketing Cloud. Whether you need a developer just for a few hours or a fully dedicated team including architects, project managers and analysts, we’ve got you back every step of the way.
We’ve been using Salesforce Marketing Cloud for a while; however, the application is not what we expected. The delivery is not what we wanted, and we are not achieving our ROI. How can we improve the way it works?
Marketing Cloud is incredibly powerful, but the truth us that without the right skills and knowledge, it becomes very hard to see its real value. Lets us help you optimise its performance so you can get the very best out of Salesforce Marketing Cloud.
I have an emergency with Marketing Cloud, and I don’t know what to do. We get this question a lot. Can you provide a solution and help, please fix it ASAP!
Yes, straight away. We’ve rescued companies before so don’t worry; you’re in some of the best hands in the industry.
Are you currently having concerns or problems with your Marketing Cloud? Book An Audit with us; it’s free.
Book An Audit
I want to upskill my team. Do you offer any training packages? How can we benefit from Gravitai training services?
Just choose how you want it. We’ve trained dozens of teams on Marketing Cloud. Remote, at your office or ours; for one person or 30, we offer training packages for Salesforce Marketing Cloud.
Interested in the training packages we can offer? We offer training services for all services, CDPs and Salesforce applications.
Take a look at our training services
Give Us A Call Right Now!
Need to get in touch with us quickly? Contact our support line.
We pride ourselves in the dedicated support we can offer to every journey and campaign that is put into our hands. If you either have a current plan with us or are looking for information you can get in touch via our support.
Give us a call : +44 (0)123 380 1330
Marketing Cloud FAQs
We continually get asked questions about Marketing Cloud daily. From detailed implementation questions to generalised questions such as ‘how can it help us?’, have a look at our FAQs below to see if you can find your answer.
Can’t find what your looking for? Visit our contact us page.
Salesforce Marketing Cloud acts as a customer relationship management platform, also known as CRM. The platform allows for both clients and marketers to manage marketing relationships and campaigns to appeal better to customers. By integrating solutions into journeys that are planned and built sectors such as email, mobile, social media, personalisation, advertising, content production and data analysis can be manipulated and exploited in the best way possible.
Gravitai is a registered partner of Salesforce. This means we have both the best resources and dedicated support to deal with you, Marketing Cloud concerns. We have over 80+ for blue chips organisation implementations ranging from a series of applications and situations.
Salesforce Marketing Cloud is one of the ultimate tools when it comes to customer relationship management and getting ahead of your competition. Having the ability to see a 360-degree view of every single one of your customers gives you incredible power to market your services and products. You will be able to engage and interact with your customers and prospective customers. By having more intimate and connected relationships with your customers, you will be able to understand them in a more profound light and knowing more importantly what they want.
A journey usually refers to a process or series of events related to your current customers or prospective audience. A journey it built by us for you to touch all actions and impressions from interactions with your customers. This ranges from visits to your website, interactions with your products and services such as purchases and actions across multiple platforms such as email and mobile. We can guide and push customers down a marketing path through a cross-channel process and marketing strategy to make sure your audiences combine with your products and services in the right ways. Make your journeys not only relevant to your customer base but also personalised and timely.
We have built and produced over 80+ blue-chip implementations for a range of companies in multiple sectors. Some of the largest companies in the world have requested our services such as Manchester United, United Nations & Maersk, to name but a few.
Salesforce Marketing Cloud is designed to apply to all applications and channels. You are not only about to target all your desired audiences through cross-channel platforms but also engage at the exact right time. Having the ability to strike through email, mobile, social, advertisements and digital marketing streams give you the ultimate leverage. Your be able to map out and plan the right actions for your customers during each stage based on both single events and audience behaviour and actions.
Each journey and implementation is priced differently. This all depends on your needs and the companies individual needs. No matter the size of your company, big or small, we provide solutions to everyone covering all applications. Our Sales team will help you get started to tailor an implementation that is suitable for your needs. Contact us today through a Book An Audit or our contact us page. We will get back to you ASAP.
Our results, clients and progress is thrusted through success and experience with our journeys.
Have a look at our existing and previous clients. Start a journey.
Have a look at our blogs. Key topics and news from the industry all for you to indulge in its entirety.
Have a look at blogs within the industry.
Category: Marketing Cloud
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