Marketing Cloud

  • Post by: William McMahon
  • 20 May, 2019

‘Major’ Salesforce Outage Impacts Marketing Automation

On Friday 17th May 2019, Salesforce experienced a significant outage after a faulty database script accidentally gave users broader access…

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  • Post by: Gravitai
  • 16 May, 2019

Journey Builder Best Practices

When Journey Builder made its entrance, many thought this was the answer to all their prayers. A few years later,…

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  • Post by: Gravitai
  • 22 March, 2019

Salesforce April 2019 New Release

It feels like only yesterday we were trying to contain our excitement over the January 2019 Marketing Cloud release and…

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  • Post by: Gravitai
  • 20 March, 2019

Trust Status

The Marketing Cloud site where we used to check server status, trust.marketingcloud.com, will soon be absorbed by the Salesforce Trust…

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  • Post by: Gravitai
  • 18 March, 2019

Gravitai at London’s Calling 2019

On the 8th of March 2019, the Salesforce London community welcomed London’s Calling with open arms for the fourth consecutive…

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  • Post by: Gravitai
  • 15 February, 2019

Data Extension Record Count is Coming Back Soon

When Salesforce performed their last release of Salesforce Marketing Cloud a couple of weeks ago, many (all?) users were horrified…

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  • Post by: Gravitai
  • 8 February, 2019

New US and/or CA SMS Aggregation Services for SFMC

If you own or have access to a United States and/or Canada SMS Short Code, you probably received a notification…

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  • Post by: Gravitai
  • 8 February, 2019

Changes to Salesforce Marketing Cloud REST API Permission

If you are an administrator of a Salesforce Marketing Cloud instance, you probably received an email notification recently with the ominous…

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  • Post by: Gravitai
  • 4 February, 2019

Hello, %%FirstName%%: Why Personalisation Matters

How many emails have you received that took you for the wrong segment of the population, misjudged your gender or,…

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  • Post by: Gravitai
  • 11 January, 2019

Salesforce Marketing Cloud January 2019 Release Summary

The January 2019 Salesforce Marketing Cloud Release notes are here and we couldn’t be more excited to start the year…

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